A recent study commissioned by American Greetings has found that innovations in communications technology such as texting and social media have resulted in more people communicating more often with others. And Gen X & Y are spearheading the change.
Interestingly, the additional communications are not replacing traditional ones like greeting cards, talking on the telephone, or simply conversing face-to-face. The technology-driven communication is in addition to what we were already doing.
This rings true for me. The Internet allows me to maintain relationships with quick e-mails that would otherwise fade away because I don't have time for a many phone calls. That doesn't mean I've stopped using my phone completely, though.
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